Balance accessories

A quick learner from Tampa says:
March 6, 2023
I purchased some block and tackle balances from you. As I was installing the balances some worked and some didn't. All the ones that didn't work had these broken (photo attached). Do you sell any of these accessories?
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
Profile picture of Jasmine
Jasmine from SWISCO responded:
March 7, 2023

Hey there! Your top sash guide reminds me of our 18-161. I am confident this should be the replacement you'll need.

Take a look at the dimensions to confirm. See what you think.

Detail of 18-161
Detail of 18-161

Profile view of 18-161
Profile view of 18-161
5/8" Sash Guide, Norandex
5/8" Sash Guide, Norandex
18-161
$1.88
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How to Replace a Top Sash Guide [1080p]
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