Balance bar - Kinco window

A quick learner from Port St Lucie, Florida says:
July 20, 2011
I got a 2006 built home with Kinco Inc (Jacksonville, FL) windows. The balance bars need to be replaced as well as some of the plastics caps on the window and frame. These are the measurements and incomplete reference of the existing windows:

Length 30" x width 1/2 in. The reference starts with 29-3XXX3, the xxx are non-legible numbers. I need to replace these on 3 windows. Can you advise if you got the replacement parts. How long would it take to order on line ?

Thanks,
Mauricio
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Mike from SWISCO responded:
July 20, 2011
Good afternoon, Maurico.

To get started, upload a few photos of your balance and balance attachments so we can take a look. The balance Series is determined by the combination of balance attachments (at the ends of the balance).

You can also submit photos of the plastic caps.

Our shipping policy can be viewed here. Expedited options are available.
A quick learner says:
July 21, 2011
Attached 5 pics of the window rods with caps.

Thanks,
Mauricio
User submitted photo of channel balance attachments.
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Mike from SWISCO responded:
July 22, 2011
Mauricio, take a look at the Series 380 Channel Balance.
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