Balance ends

Home Owner from Ontario Oregon
I need 2 of these to replace the one that broke. I ordered from Amazon but came with the wrong ends. Can you help me out
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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help but we'll need a bit more information to get started. We'll need to see photos of the connecting point between the spring and pulley system inside the channel. That will help us confirm if you could use our stock balances or if it would need to be a custom order. Thank you. 

Home Owner from Ontario Oregon
Hope this is the right pics
4 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for getting back to us. With this combination of attachments, you could have either the S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

You'll also need 2650 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.


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