I am looking for a replacement Balance.
The number on the balance is 13-3, and I can see BSI stamp.
I am not sure which balance on your website can be used because I cannot find the exact same bottom guide on your website.
Can you help identify this balance?
Balance has Unusual Bottom Shoe
Distributor from Washington
Jan 15, 2019 8:34 pm
3 user uploaded images
6 Replies
Bob from SWISCO
Jan 16, 2019 8:39 am
Thanks for posting. We can help you replace this balance, but it will have to be a custom order. Could you confirm the length of the metal channel is 13-5/8", not including the end attachments? And how many of these balances do you need? Once we have this information we will email you a special order link and price quote for the quantities requested. Thanks.
Distributor from Washington
Jan 28, 2019 1:16 am
It looks like the metal channel is 337mm/13-1/4" long, not including the plastic end attachment on both ends.
I would like a pair of this replacement balancer, so two will do.
I would like a pair of this replacement balancer, so two will do.
Bob from SWISCO
Jan 28, 2019 12:52 pm
Perfect, thank you! I'll have my colleague Tom email you an order link and price quote right now.
Distributor from Washington
Jan 28, 2019 8:07 pm
Thank you for the custom order link.
Before I place the order, I would like to verify that this balance comes with the plastic attachments on both ends that can be used in the original window.
Please let me know.
Thank you!
Before I place the order, I would like to verify that this balance comes with the plastic attachments on both ends that can be used in the original window.
Please let me know.
Thank you!
Bob from SWISCO
Jan 29, 2019 9:12 am
Yep, all of our balances come pre-assembled and ready to install out of the box.