Balance replacement

A quick learner from Jacksonville, Fl says:
2820 29in. Balances, can you tell me what series I need.
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Casey from SWISCO responded:

Depending on the 'depth' measurement of your bottom balance shoe will determine whether the S351-29 or S390-29 balance would work. The depth of the bottom shoe for the Series 351 is 1" and for the Series 390 is 1-1/8". Whichever one chosen will use a 2820 option that holds a sash weight of 12-16 pounds. 

A quick learner from Jacksonville, Fl says:
Hi Manuela,
So by show you are talking about the plastic pieces on each end. I measured the one at the bottom. It is one inch. So that would mean I need an S351-29 correct?
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Casey from SWISCO responded:

Yes, that is exactly right. 

A quick learner from Jacksonville, Fl says:
Manuela, Thank you for your help.
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Casey from SWISCO responded:

You are very welcome. Please get back to us and let us know how everything works out. 

A quick learner from Jacksonville, Fl says:
I am going to order two S351-29 's for one window and see how it works out before I order for the rest of the windows.
Thank you,
Scott
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Casey from SWISCO responded:

Sounds great, Scott. 

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