2721DS Balance replacement

Quick Learner from Florida
Have ES windows ES1000 impact windows...need balances for 2 of them . 28" 2721DS
11 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello, We'd be happy to help you find replacement balances! The 28'' 2721DS stamp is a good start, but we'll need a little more information still. If you could send us a photo of your balance out of the window, we should be able to take it from there!

Quick Learner from Florida
Stamp 2721DS 28". Thanks
1 user uploaded image
Paul
Paul from SWISCO
SWISCO
Expert

Thanks for the photo, however, it's a little on the blurry side. I am not sure if your nylon plastic fittings have wings attached. Could you let us know that information? We also need to know the depth of your bottom balance shoe, and if you're able to get us a photo of the stamping on your balance, that would be a great help. 

Quick Learner from Florida
Wings attached and depth of bottom balance shoe is 1 3/16".
1 user uploaded image
Paul
Paul from SWISCO
SWISCO
Expert

We'd still like to see the entire balance including the top and bottom nylon ends for our review. Could we see some additional detailed photos of the entire balance? With those photos, we will be able to provide more information on possible replacements. 

Quick Learner from Florida
Pictures as requested
3 user uploaded images
Paul
Paul from SWISCO
SWISCO
Expert

Thank you! That's just what we needed to see. Please give us a little more time as we look into this; your stamp is a little peculiar, so your balance may have to be specially made. I'll let you know when we have more information.

Paul
Paul from SWISCO
SWISCO
Expert

Thanks again for waiting. We have everything we need to get started. We will email you a special order link and price quote for 2 right now.

Quick Learner from Florida
Sorry cant wait until June for delivery. Any chance a 2820 will work?
Paul
Paul from SWISCO
SWISCO
Expert

I don't think it will. Your original stamp has "DS" at the end, implying it's a double spring. If your balance uses a double spring, that probably means your sash is very heavy. The 2720 option can only carry 9 through 13 pounds. If yours ash is as heavy as I think it is, that won't be nearly enough to support it. I don't believe any standard option will be.

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