Balance replacement parts

A quick learner from Lakeland Florida says:
please advise as to which part to order.
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Paul from SWISCO responded:
Sure, I'd be happy to help. Do you know what type of balance you have? If not, you're going to have to remove it from the window and take pictures for us to see. That's just a starting point; we may have more questions, but let's figure out what kind of hardware you have before we work out the details. Thanks!
A quick learner says:
Pics metal rail is 29"
User submitted photos of a window balance.
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Paul from SWISCO responded:
Thanks! Take a look at our S351-29 channel balance and let me know what you think. Make sure the size of the nylon attachments and the size of the metal channel are the same. I know your shoe is a little smaller, but the S351-29 shoe is the smallest we have. It should still work, but if you find it's a little too big you can always grind it down a little.

I also recommend our 2830 option, though you may want to weigh your window sash just to be sure it works.
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