Balance tilt

Quick Learner from Hermosa south dakota
Apr 27, 2023 2:30 pm
I believe I have Plygem windows. The boot that keeps the window on the balance is broken on both sides. The window will not stay up. I don't know if I need the whole balance or not? The stamp on the balance says 25C
IMG_7756 IMG_7758 IMG_7754 IMG_7755 IMG_7757
5 user uploaded images
1 Replies
Casey
Casey from SWISCO
Apr 27, 2023 3:24 pm
SWISCO
EXPERT

Hello,

We'd be happy to look into this for you but we would need to see your channel balance and knife lock shoe attached to the end of the pulley cord fully removed from the window to determine the correct replacement. Please also confirm the exact length and diameter of the balance channel. See the video below to help you through the process. Thank you! 

Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts