Casey from SWISCO responded:
September 11, 2019
Thanks for the post! Can you please send pictures of an intact pivot shoe on the opposite side? It's hard to tell which pivot shoe it is since the shoe is broken. In order for us to make some recommendations to you, we would need for you to send us a photo of the balance removed from the window. In addition, we would need some measurements of the balance length. |
Casey from SWISCO responded:
September 16, 2019
Thank you for the additional photos. Beginning with your coil balance shoe, see if our 15-192 is a good fit. This can be used with the Series 170 coil springs. Since we are able to come up with a spring with the stamped number you gave us, we need or you to get back to us with the exact sash weight of the window. |
Casey from SWISCO responded:
September 24, 2019
Great!. You can go with our S170-408 coil springs. These carry 8 pounds, so having on on each side will give you 16 total pounds of support. That should work well for your sash. |