Balance and sash guide identification

A home owner from USA says:
June 3, 2014
I am attaching a few pics of the same clip which I took of the right side of my window. In addition to this, I am also attaching 2 pics of the same window channel balance (29" in length and has 4 digit number on the bar - 2820.

Please verify if you have these two items in stock and email the part number so that i can order these two items on line.
User submitted photos of a window balance & top sash guide.
Profile picture of Paul
Paul from SWISCO responded:
June 4, 2014
I would start by looking at our S390-29. Carefully compare this to your own hardware and let me know what you think. I also think you should look at our 18-032 top sash guide.
Top Sash Guide
Top Sash Guide
18-032
$1.72
29" Series 390 Channel Balance
29" Series 390 Channel Balance
S390-29
$11.10
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.