Balancer for aluminum non tilt window

A contractor from Philadelphia,Pennsylvania says:
The balance is 1/2" wide measures 29" and it is stamped in the metal 2830 the balance top and shoe are both wing type, the hook is the heavy duty type. I need 4 total for now. The windows are for a condo complex built in 1988 in Sicklerville, NJ. The group that I do work for own roughly 15 condo units in this complex. Thanks for your help. Dennis Millstein from Just Glass and Mirror recommended your co. Thank you.
User submitted image of their window hardware.
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Tom from SWISCO responded:
Thanks for posting. We should be able to help, yes. I think you could have either our Series 380 or Series 385 channel balance, depending on the size of the shoe. That's the only difference. Let me know what you think.
A contractor from Philadelphia says:
How do I size the shoe? I assume that is the bottom plastic piece?
The metal part of the balance and only the metal, not including the top plastic part and the bottom plastic part measures 29" yet it is stamped 2830.
Thanks for your help with this.
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Tom from SWISCO responded:
The shoe is the bottom plastic piece, yes. You will need to measure it and refer to the information we display for the balances I recommended.

As for the length and stamp, the information you gave us seems normal. A balance with a 2830 stamp would be 29", yes.
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