Balancer for our Bathroom window

Quick Learner from Santa Rosa
Hello. It looks like my balancers have an issue with the spring and I have to replace them. Attached are the two balancers that I brought from the window. They are both marked with 14 3, with one saying BK5 CMC 50 and the other saying 14 3 GR Caldwel. Thank you.
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6 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! I'm confident that we can provide you with the replacements needed for your balances however, I'll need a bit more information to confirm.

To start, I'll need to see clearer photos of the bottom shoes from the balance. I'm looking to see a photo of the from a front profile view, rather than the back of them. Please also provide a photo of your top attachment. The final piece of information you'll need to confirm the length of metal channel of your balances.

Let me know if you have any questions in the meantime.

Quick Learner from Santa Rosa
Hi. Thank you for responding. Do these pictures work ?
3 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

I'm happy to help! These photos do help, however, there is more information I'll need to confirm to recommend the correct replacements.

To start, these are two different types of balances so that could be the reason the balances are failing in the window. Some notable differences are the way the shoes are made as well as the length of the metal channel.

Are these from the same window?

Quick Learner from Santa Rosa
Yup. They were there when we moved in.
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for confirming! It is likely that the shorter balance was installed as a replacement by whomever had access to the window previously. That balance is not the correct balance for the window and this could be a contributing factor in why the balance failed.

To confirm pricing and availability, I'll need to know the exact length of the metal channel from the balance stamped 14 3 BK5 CMC 50. These will need to be a custom/special order balance so it will be important to confirm the length especially since it is longer than the incorrect balance next to it.

Finally, I'll need to know the exact number of balances you intend to purchase to confirm availability. There is an order minimum of (2) balances per custom balance.

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