Balancer for vinyl window

Handy Person from Petaluma, Ca
The balancer is labeled "AA CMC 11". I also need the plastic piece that attaches to the the sash itself (this looks like it's coming up as the first picture). I have additional photos if needed.
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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

With this combination of attachments, you could have either the S380-30 or S385-30 channel balance as long as your metal channel measures exactly 30" long, not including the end fittings. You’ll also need to measure as shown below to confirm the correct replacement. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. I suspect that you'll need the S385 since your fittings appears to be over 1" deep but it is important to confirm. 

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

There should also be numbers included in your stamp code that would correspond to one of our strength options. If not, you'll need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight. 

As for your top sash guide, take a look and compare the dimensions of the 18-009 to yours. Thank you and let us know if you have any other questions or concerns.

Detail of 18-009
Detail of 18-009

Side view of 18-009
Side view of 18-009

Handy Person from Petaluma, Ca
It's definitely the S385 that's needed because the toe to heel length is 1 3/32".

I don't have the sash to weigh but am wondering if the stamp code of "AA CMC 11" contains any strength information.

The top sash guide I have is different than the 18-009 replacement. Mine doesn't have wings at the very top. Mine measures 1 1/2" long and 5/8" wide. The bottom dimension (opposite end vs slanted portion) measures 9/16".
3 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

I'm sorry for the miscommunication. The 18-009 is similar to your but, as you mentioned, it has a top portion that extends over the top of the sash. You would need to shave down that top portion to install our part, Once that's done, the top of the sash guide should match the 5/8" width of the bottom. 

Handy Person from Petaluma, Ca
Ok. That's fine. Regarding the weight option, is the listed "Sash Weight" on the option chart the total weight of the sash or should the total sash weight be divided by 2? For example, if my sash weighs 30 lbs total, do I select the weight option range that includes 30 lbs or only 15 lbs.?
Casey
Casey from SWISCO
SWISCO
Expert

Each balance would need to support the total weight of the sash. If your sash weighs 30 pounds, then your balances would need 2950 strength options to support a sash between 28 to 32 lbs.

Handy Person from Petaluma, Ca
Ok. Thank you. Once I weigh the sash I'll place the order. I'm new to your site so very much appreciate the help. And the product!
Casey
Casey from SWISCO
SWISCO
Expert

We're happy to help! Just let us know if you need anything else. 

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