Balancer question

A home owner from Arizona says:
The tip on my balancer is grayish white. You sell red and blue and say we should match the tip color...which should I buy?
Profile picture of Mike
Mike from SWISCO responded:
Typically, a white tip refers to the lowest weight range. However, sometimes this isn't the case. It varies based on the manufacturer and the year. The only surefire way to determine your tip color is to weigh your sash and consult the chart in the product description for the specific spiral balance you need.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at