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Tom from SWISCO responded:
May 27, 2020
It looks like your old balance used a specific kind of S hook to install. We usually have to custom make these balances; what we do is remove the white screw plug you see at the top end of the new balance and install a 62-005 rivet. We would then clip on the old hook, or use a new 19-029. If you're handy, you could do this yourself with the balances you purchased from us. However if you aren't confident doing that then I recommend returning the balances you ordered for a refund. I can then set you up with a custom balance order where we install the rivet for you in our shop before shipping the new hardware out. It's up to you! |
