Casey from SWISCO responded:
December 23, 2020
Hello, Unfortunately, your pictures did not come through but if you could resend us photos of an undamaged balance removed from the window, we'd be happy to research this for you. Thank you! |
Casey from SWISCO responded:
December 28, 2020
Hello, It looks like you have either our S351-28, with a 15-002 bottom attachment, or S390-28, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 2720 spring strength option for your replacement balances. Thank you! Comparison of the S351 and S390 balance shoes.
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