The balance is stamped 3240
also the top sash guide on some is missing. I believe that's what the black cap on the channel is called
Balances
Home Owner from Pgh
Oct 22, 2025 7:49 pm
3 user uploaded images
2 Replies
Jasmine from SWISCO
Oct 23, 2025 3:06 pm
Thanks for reaching out to us! There is a chance we can provide a replacement for your window balances. Although, to determine the correct match, I will need to see photo of both the top and bottom attachments on the balance. The photos provided on display the top guide but the bottom shoe is missing.
The top sash guides (not to be confused with the balance top guide) are located at the top left and right corners of the window sash. If you are also in need of the replacements for these, I'll need to see undamaged photos of them as well.
Please see the video tutorials below for reference.
Related Videos