Balances done broke

Home Owner from CO
I need an expert to show me what to buy. Mine measures 28" long (metal part only) and 9/16" wide. That's all I know, because I don't quite understand the numbers printed on mine....
User submitted photos of a window balance.
6 Replies
Tom
Tom from SWISCO
SWISCO
Expert
Can I see a few pictures of the underside of your shoe? Specifically, I'd like to see the placement of the pulley wheels. Thank you!
Home Owner from CO
Hoping this helps!
User submitted photos of a window balance.
Tom
Tom from SWISCO
SWISCO
Expert
Thank you! I suspected your shoe might be something specially made, but it appears that it just has an odd shape. That makes things a lot easier.

I recommend that you consider our S380-28 channel balance. Carefully compare it to your own hardware and see what you think. The shoe for the S380-28 is a little different than yours, but it should be okay. The most important aspects are that it has wings, which it does, and that the depth is 1", which I think yours might be. Double check just to make sure.
Home Owner from CO
That looks perfect! Yes, the shoe depth is 1". Is there anything in the number stamped that tells me how much my sash weighs? Does the 27-5 mean 2750 is my option? Thanks for your help!
Tom
Tom from SWISCO
SWISCO
Expert
Yes, usually a stamp of 27-5 corresponds to our 2750 option. It might be a good idea to weigh your window sash just in case though.
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