Balancing shoe and cam

A quick learner from 28273 says:
This in from a pennco window. Both cams in the shoes have broken.
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Tom from SWISCO responded:

It's hard to tell what kind of pivot shoe you have while it's still installed, since many important details are obscured. That said, it looks very similar to our 15-208. Start with this and let me know how it compares to your original.

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