Ballesteros

A handy person from Saint Petersburg Florida says:
18" ( Orange ) balusters with a plastic shoe aluminum
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Paul from SWISCO responded:

The combination of nylon and steel shoe would be our 15-040 . For your 18" balance tube, we'll need to know how far the spiral extends from the tube when fully retracted to give you the correct balance series. Thank you!

A handy person from Saint Petersburg Florida says:
The sparrow is 18" a total of 36" please give me the part number so I can order them also is red not orange
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Paul from SWISCO responded:

I'm sorry for the confusion, but we need you to put the spiral into the tube as far as it can go and measure how far it sticks out, which should only be a few inches. 

A handy person from Saint Petersburg Florida says:
3/4"
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Paul from SWISCO responded:

Thank you for confirming! It looks like you will need our Series 500 -18 balance with the red nylon bearing to go with the 15-040 balance attachment. Please let us know if you have any other questions!

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