Tom from SWISCO responded:
May 6, 2022
Looks like your worm gear came out of the operator. This cannot be repaired or replaced, unfortunately, so you need a new operator entirely. In order to make a recommendation, I will require more information from you. To start, I need a clear photo that shows me the complete screw hole pattern of the operator, top and bottom, in one shot. I will also need you to disconnect the operator from the window hinge and show me a clear picture of the link arm. Once I have these two pieces of information, I will see if we have a match in our inventory. |
Tom from SWISCO responded:
June 8, 2022
Hey there, maybe I can help. Take a look at he 39-259 operator, which is used on VE Andersen windows, along with the related video. This looks like the operator you are looking for but review its specs to confirm. Dimensions for 39-259
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