Dave Sr. from SWISCO responded:
March 20, 2014
Thanks for posting. Are you referring to the window sash? That is the part of the window that opens and closes, and contains the pane of glass. If that is cracked, I'm afraid we cannot replace it. You would have to contact the original window manufacturer or maybe a local glass shop.
I think you may want to consider our 39-248 Roto operator base, as well. This may help the window operate better in the future. |