Bay window locks broken

A home owner says:
I have bay window the lock to close each side broken it is about 31/4"x5/8" with pin attached to the Handel
User submitted image of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Start by looking at our 38-090, this might be what you need. You may want to remove your lock from the window to confirm that all details match.
A quick learner from Bay window 38-090 lock says:
How I remove the 38-090 from the back of the window , it looks like it have small guide prevent unscrew the locks
User submitted a photo of window hardware.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Ah, I've seen this a few times before. I'm afraid there's no easy way to deal with this; it's an unfortunate flaw in the window design. The only thing I can recommend is seeing if there's a way to remove that guide, or see if you can work around it with an offset screw driver. I'm sorry we can't offer a better solution!
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)