Bedroom closet sliding doors

A quick learner from Albuquerque, New Mexico says:
this is old my parents bought this house in 1976 these are the very last one in a bedroom. They came with the house it was built for them they are the only owners. I am fixing up this room and need to know if you can help me?
Thumbnail of the uploaded file named 1593829455713730839968707308324.jpg
Thumbnail of the uploaded file named 15938294781438213904634535066061.jpg
Thumbnail of the uploaded file named 15938294917203268482946386963096.jpg
Thumbnail of the uploaded file named 15938295072525183051628584863362.jpg
Thumbnail of the uploaded file named 15938295195834269162186483758053.jpg
Profile picture of Tom
Tom from SWISCO responded:

Thanks for reaching out to us. Take a look at our 23-046 top roller and 23-021 bottom guide. I believe these match up well to the parts in your photos, but look them over and let me know if you agree.

A quick learner from Albuquerque, New Mexico says:

Yes, thank you these look like a good match. Thank you I will order now, you have saved me a lot of running around, thank you thank you.

Annette

A quick learner from Albuquerque, New Mexico says:

Hi. ] received my order and the bottom hardware is wrong and not what I even ordered and not even close to what we agreed on that would be the best fit for closet doors. I am sending you pictures of what I received. Also there was no invoice with my order.

Thank you,

Annette

Thumbnail of the uploaded file named 20200716_011424.jpg
Thumbnail of the uploaded file named 20200716_011413.jpg
Thumbnail of the uploaded file named 20200716_011401.jpg
Profile picture of Bob
Bob from SWISCO responded:

Hi Annette. I'm not even sure what the heck these hinges are, but it's definitely not the (4) 23-021 and (4) 23-046 you and Tom agreed upon. There was obviously some sort of mix-up in our warehouse. I apologize for this error, and I'm seeing to it that we send out what you actually ordered as soon as possible. Sorry again, and thanks for letting us know. 

A quick learner from Albuquerque, New Mexico says:

Hi, I was wondering if there is a video to show me how to take off old ones, and put the new ones on...I have tried to take off , but no luck? Also thank you very much for sending me the righr part.

Thank you,

Annette

Profile picture of Bob
Bob from SWISCO responded:

These guides and rollers are hooked into cutouts into the door. To remove the old guides, you'll likely have to pry the tabs off the frame with a pair of needle-nose pliers. We find that works best.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.