Better Built Window Parts

A quick learner from USA says:
My friend, Doreen, has issues with her BetterBilt windows. Another parts company recommended we email you and see if you have the parts. Am sending pictures that my friend provided. Would appreciate if you call her between 12 noon and 5pm to discuss the parts. If no answer, please leave a message with name/ph#/best time to call you back and she'll be happy to return your call.

Thank you,
Ray
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
I think you should consider our 15-045 pivot shoe and 26-375 pivot bar. If you also need the balance, see our S900-29 spiral balance. All orders can be placed directly on our site.
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Swisco's 15-045 Pivot Lock Shoe
Swisco's 15-045 Pivot Lock Shoe
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
Slide Latch Assembly Diagram
Slide Latch Assembly Diagram
GUIDE
READ >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.