Better bilt window latch pair

A home owner from Oakdale, California says:
September 18, 2017
We ordered 15 of the 26-351 white but it doesn't work. Both the side screw and the top screw are located in a different spot, obviously we didn't measure right or something so I have enclosed photos. Can you help us and can we return these and exchange them for the correct ones?

Thanks for your help.
Tilt latch
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Paul from SWISCO responded:
September 22, 2017
Unfortunately, Better Bilt discontinued your top tilt latch. My suggestion is to use our 26-351 and carefully drill new holes for the screws. There isn't a latch with identical screw holes for this Better Bilt window, unfortunately.
Better-Bilt Window Latch, Pair
Better-Bilt Window Latch, Pair
26-351
$6.52
Anatomy of a tilt window
Anatomy of a tilt window
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Styles of Tilt Window Latches
Styles of Tilt Window Latches
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