Paul from SWISCO responded:
January 8, 2018
May I ask what type of pin are you using? There is a chance you may need a new pin because the spring has worn and isn't giving too much pressure down on the floor to keep the 23-119 bottom pivot in the pivot bracket. I would also like to encourage you to check the pivot. It could have worn out as well. Get back to us and let us know how this all worked out for you.
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