Bob from SWISCO responded:
September 13, 2019
Thanks for writing in. Can you give us the diameter both the cap and the pin? Also, do you happen to know the manufacturer of this bifold door? That will help narrow down the possibilities. Many thanks. |
Bob from SWISCO responded:
November 12, 2019
Hi again. Our customer service manager, Nancy, alerted me that you provided her the diameter of the cap and the length of the pin, as well as the fact that the doors were provided by US Plywood. We often ask for the manufacturer of the bifold door since it's often helpful in narrowing down the parts needed for the door (a rare exception in door and window repair). Now, US Plywood actually used a few different manufacturers to build their bifold doors, so I can't narrow down exactly what you need from that information alone. That said, our 21-001 and 21-065 Fenestra Door pivots look very similar to what you have and were used by US Plywood doors, so I suggest you start by taking a look at them. The cap diameter is the same; but you'll want to confirm the diameter of the pin itself as well. If it's 5/16" then I think these should work for you; if it differs even a little though let me know, and we'll do our best to find other options. Many thanks. |
It is 5/16 size, I need 5 for the top of tri-fold, 5 for the bottom of tri- fold ! Ready to order! Thank you
Bob from SWISCO responded:
November 12, 2019
Great! All orders can be placed through our online store. When you find a part you want like the 21-001 and 21-065, simply click "Add to Cart," and then click "Checkout" at the top right-hand corner of the screen. Don't forget to set the quantities you want! Alternatively, you can call customer service and they'd be happy to help you order over the phone. Many thanks. |