House built in 50's. Caliper measures 1/4" on cap. So product code 21-018 seems to fit all measurements. Cap on this product says 9/32. Then I also need the top guide pin but the cap appears to be wider. First picture is guide pin. I have looked for a month and I finally found your company! Please help. Debbie
Bifold metal door top pivot. Also top guideline.
Home Owner from St Louis, Mo
Mar 25, 2020 7:25 pm
4 user uploaded images
13 Replies
Quick Learner from St Louis, Mo
Apr 6, 2020 11:16 am
Thank you Bob. Definitely the 21-018 and 9 are the fit I think. The separate top guidepin is the 4th picture I sent. The tip is wider like 3/16" and has a spring and is 4" long. It just slides thru the ceiling bracket, as you can see in the photo.
THanks,
Debbie
THanks,
Debbie
Bob from SWISCO
Apr 6, 2020 12:12 pm
The 21-065 has a pin that is 3/16" in diameter. Or do you mean the cap? If so, clarify the dimensions for both the cap and the pin for this last pivot and let me know.
Quick Learner from St Louis, Mo
Apr 6, 2020 1:37 pm
The pin is 3/16". The wider flat part of the plastic is 7/8". The 21-065 would not work as the opening to the bracket in the ceiling is quite wide and needs that larger flat plastic piece.
Bob from SWISCO
Apr 8, 2020 1:42 pm
Apologies; thanks for clarifying. It would be a bit unusual for the same bifold door to have different sized pins and caps on top honestly, which is what threw me off. Is this pin from a different door? If the cap has to be bigger in diameter I am wondering if something like the 21-042 is a better match; but this is not a Fenestra product. I am forwarding this discussion to a senior colleague of mine who knows more about these doors than I do; we'll see if we can come up with anything else for you.
Quick Learner from St Louis, Mo
Apr 10, 2020 4:28 pm
It looks exactly the same as the 21-018 with the WIDE flat disc part on the plastic but with a 3/16" point. The slide bracket attached to the ceiling has no added bracket piece for the top pin, but is molded to have an indent with a hole for a 1/4" point on the plastic pin head.
THank you,
Debbie
THank you,
Debbie
Bob from SWISCO
Apr 13, 2020 8:11 am
Hey Debbie, thanks for bearing with me. I've check with some of my senior colleagues about this. Since this is a Fenestra door, you would indeed use the 21-018 pin with the 21-256 spring and 21-156 locking push nut. If you need the bottom threaded adjusting pin, it would be our 21-019. The last photo is another type of Fenestra pin, which we are looking into seeing if we can identify. Please bear with us a little longer, and we'll get back to you as soon as we can. Many thanks.
Quick Learner from St Louis, Mo
Apr 13, 2020 11:58 am
Thank you.
Bob from SWISCO
Apr 14, 2020 1:50 pm
Good news! We've found this part and are bringing it in for you. We'll let you know the moment it becomes available.
Quick Learner from St Louis, Mo
Apr 16, 2020 12:07 pm
Great! I can order all parts at that time then?
Bob from SWISCO
Apr 16, 2020 1:24 pm
Sure thing. You can order the other parts now, or you can certainly wait until we bring in this other pin for you. Let me know if you have any other questions in the time being.
Casey from SWISCO
Apr 23, 2020 3:05 pm
Please see new product code 21-095 , Bi-fold Closet Door Pin Assembly
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