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Tom from SWISCO responded:
June 18, 2020
Hello! We should definitely be able to help you with this project. We can supply both the balances and the shoe by itself, though I'm less confident about the shoe. To confirm, can you show me an undamaged version? Can you also tell me how wide it is, in total? It should be either 1" or 1-1/4". Thank you! |
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Tom from SWISCO responded:
June 18, 2020
I'm afraid your only option is to go all new. It seems your old pivot shoe has a deep groove in the stem, to presumably match a similar groove in the metal channel. Our pivot shoe lacks this groove and so will not fit in your balance. The only solution we have is to supply a new balance. Since this has a 1" wide shoe and a hook on top, this will need to be a custom order. The configuration is not stock. I'll email you an order link and price quote now for four 28" balances designed with the hardware you show here. The pivot bar isn't made anymore, either, but you can use our 26-021 as a substitute. This is sold separately. |
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Tom from SWISCO responded:
June 19, 2020
Unfortunately, we do not offer discounts of any kind. I apologize for the inconvenience. You can assemble these pieces yourself, if you'd prefer. Most customers would rather we do it for them for the sake of convenience so that's usually our default offer, but if you'd rather purchase the parts separately and try it yourself then that's totally fine. Swapping the shoes out is very easy and we actually have a video showing you how it's done, which I'll share below. Changing the top clip for a hook is the most difficult part only in that it has the most risk: the cord is under a lot of tension and if it gets away from you, it'll snap back and could damage the balance or even hurt you. The metal clip could shatter from the force. You want to make absolutely sure that you're wearing safety goggles and gloves. What you want to do is pull the cord out and secure it firmly in a table vice. Once you're certain it's in place and won't snap back, you simply untie the clip and tie on the hook. When you're done, hold onto the cord and release the vice. Don't just release the vice or else the cord will snap back, you have to be holding it. Then, gently let the cord retract into place. Here's the video I mentioned: |
