Block and tackle balance for single hung window

A home owner from San ramon, ca says:
August 3, 2015
The cord of my balance is broken . Per the AaMA silver label on the windows, readings are : MFR: PHP 62, and series 810S

Can u recommend a replacement ? Do i have to replace the total balance ? Will it include the top and bottom plastic guides ?

Thanks
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
August 5, 2015
Check out our Series 380 channel balance. I think this may be what you're looking for.
A home owner from San ramon says:
August 10, 2015
Thank you Paul. Just placed my order, hope it works
27" Series 380 Channel Balance
27" Series 380 Channel Balance
S380-27
$10.55
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