Block and tackle balance for single hung window

A home owner from San ramon, ca says:
The cord of my balance is broken . Per the AaMA silver label on the windows, readings are : MFR: PHP 62, and series 810S

Can u recommend a replacement ? Do i have to replace the total balance ? Will it include the top and bottom plastic guides ?

User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Check out our Series 380 channel balance. I think this may be what you're looking for.
A home owner from San ramon says:
Thank you Paul. Just placed my order, hope it works
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)