Block and tackle balances?

Question

This balance came out of a older metal frame window. Kinda held in by two screws but kinda just sat there. The metal clip will clip into the shoe then a retainer clip locks it in

Emily · Accepted Answer

Hi there!

Thanks for reaching out to us. It looks like your balance uses the 15-036 hook. This isn't used on any of our stock balances but we can still assist via custom order. I'll just need more information to make sure we get you the right parts. Can you confirm the length of the metal channel and the exact weight of the window sash? Can you show us how the balance mounts to the window? If possible, we would like to see an undamaged version of the top of the balance. Additionally, how many balances are you looking to order?