Bolts are short for 88-013 Handle

A quick learner from New York says:
I have a sliding door interior handle for which the bolts have loosened and become disengaged. When I try to reinsert and tighten the bolts are not reaching. The bolts have their thread. Candidly I am mystified as to why this is happening and I don't want to order replacement bolts if they are not going to work. What's your advice? Thanks!
Profile picture of Julia
Julia from SWISCO responded:

Hello, thank you for writing in. The 33-109B bolt is 2" long. You may want to check the thickness of your door to see if that may be the issue. 

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)