Bottom Pane connection to weight system

A quick learner from Chicago, IL says:
Can not find the manufacturer of this window and one of them has lost all the hardware on the bottom pane that attaches it to the weighting system that holds the pane "up". Both metal slides that connect the pane to the sliding system cracked, broke and disappeared. On the left side, the blue insert is missing as well (picture shows both left and right side weighting system connections and you see only one has the blue insert).

Can you help identify the manufacturer and potentially help with a replacement part?

many many thanks!
Profile picture of Paul
Paul from SWISCO responded:

Hello there,

Take a look and compare out 15-118 pivot shoe to yours. It is 1-1/4" wide by 9/16" thick. You might also want our 75-006 charging tool to attached the window balance spiral to the pivot shoe. Look over our media guides for more help. Thank you!

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.