Bottom Sash Clip Question

A contractor from USA says:
Im sending 2 pictures - the one that is taller is the 17-005 that i purchased. this is too long as it keeps the window open when down. Len
User submitted photos of sash clips.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
I just went to the archives and pulled out a "Portume" window, which takes this clip, and I installed the 17-005. I did notice that the 17-005 clip was slightly longer, but it did not interfere with the operation of the window as far as I could see. Also keep in mind that in your pictures, you show the 17-005 upside-down. If you installed it that way, it may account for why the window won't close. Try flipping it around and see if that helps.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)