Paul from SWISCO responded:
May 3, 2019
Hello, We'd like to help but we'll need some dimensions. We'll also need to see the top sash guide that you are trying to replace with dimensions to locate a replacement. Thank you! |
Paul from SWISCO responded:
May 6, 2019
Thank you! That's okay, I think we can work with this. Please give us a little more time to track this part down. I hope to let you know soon whether we can offer a replacement or not. I'm optimistic about this, but I'll let you know more once we have more information. |
Tom from SWISCO responded:
May 7, 2019
Okay, I have some good news. We're working on a replacement clip that we believe will replace this. Please just give us a little more time to have stock made up and I'll let you know the moment it's available for your review. |
Tom from SWISCO responded:
May 8, 2019
It was our pleasure! From Paul and I, thank you for considering us for your business. Please let us know if you ever need anything else. |
Tom from SWISCO responded:
May 15, 2019
Thanks again for waiting! Please see our new 67-029. I think you'll find this is a good replacement for your old clip. |
Tom from SWISCO responded:
May 16, 2019
Happy to help, of course.Please let us know how it works out! We always love to hear confirmation that a new product fits. |