Broke latch lock lever on 2002 vertical swing out window

Home Owner from Bentonville, Arkansas, United States

Jun 22, 2019 9:32 pm

Hello, I broke the lever on this lock that pulls the vertical window pane into the frame and locks it after turning a separate handle that swings the 60" vertical window out and in. Can you help me order a replacement so I can get the window working again? Thank you, Dave

3 user uploaded images

5 Replies

Dave Sr. from SWISCO

Jun 25, 2019 10:17 am

Thanks for your inquiry, Dave. We are currently researching your hardware. We will provide you with an update as soon as we can. Thank you for your patience.

Tom from SWISCO

Jun 25, 2019 1:42 pm

Hey, Dave, I'm hoping that I can help. I actually don't recognize this but I'm hoping we can track something down for you. First, would it be possible to see a photo of this installed? Can you also tell me i f you see any markings or stamps on the mechanism itself? Finally, would you happen to know who made the window?

I'm hoping one of these details may give us the clue we need to find a reasonable replacement option for you.

Home Owner from Bentonville, Arkansas, United States

Jun 25, 2019 6:33 pm

Hi Tom, it looks like the hardware is stamped with "Roth". I am attaching photos of it installed. I don't know who made the window, however. Thanks for your help, Dave.

5 user uploaded images

Tom from SWISCO

Jun 27, 2019 9:10 am

Thanks for waiting for us while we looked into this. I tried looking this up, but I haven't had any luck. I swore I saw this before, but it seems like whoever used to carry this no longer does. It makes sense, since it's Roto brand; Roto has been discontinuing more and more of their inventory lately. It's getting hard to keep up. Your best bet may be a local mom and pop type of store who may still have older Roto hardware lying around. Sorry we can't offer anything else!