Broken Channel 2430-BSI

A quick learner from Los Angeles says:
Trying to find the proper replacement channel for a Windowmaster Products window.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
I'm afraid I cannot identify the balance based on these pictures. I can sort of see the bottom shoe, but not the whole thing. Can you shoe me a clearer picture of it? Please also show me a clear picture of the top attachment on the other end of the balance. Thanks!
A quick learner from Los Angeles says:
Looks like I need to pull the balance out to get a look at the top attachment. Plus get a clearer picture of the bottom shoe? Thanks.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Yes, we will need to see both top and bottom clearly. Thank you!
A quick learner from Los Angeles says:
Here are some additional images.
User submitted photos of a window balance.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thank you for getting back to us. Based on these pictures, I would recommend our S385-25 channel balance with a 2430 option. Please review this hardware to determine if it matches your own.
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