Broken Channel Ballance

A home owner from Bandera, Tx says:
Pictures of 1/2" Channel balance showing label "27-6" plus parts: #15-001, and #19-005. The balance is 27 inches long. The window was manufactured by BFS and is non-tilt single sash.
I would like 2 new channel balances since they are both broken. Please let me know additional information you need.
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thank you for posting, Jim. Can you confirm the length of the metal channel? With a stamp like 27 6, I would assume that the metal channel would be 28" long. Let me know.

If it is 28" long, take a look at the S395-28 with the option 2760.
A home owner says:
You are correct, the metal channel is 28 not 27 inches. Thanks!
A home owner from Lakehills, Tx says:
Thank You!

Window repair was successful! Video made it easy. Parts fit exactly as described.

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Tom from SWISCO responded:
Fantastic! Glad we could be of help, Jim.
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