Broken Crank for Awning window

Quick Learner from Asheville, NC
Oct 25, 2022 9:06 am
I am trying to fix this window crank. The handle with gear keeps coming out. I am assuming that the entire crank assembly needs replacing. Please advise.
20221025_085455 20221025_085502 20221025_085518 20221025_085533
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Casey
Casey from SWISCO
Oct 28, 2022 9:54 am
SWISCO
EXPERT

Hello,

You are correct that because the spline that the handle attaches to is broken, the entire assembly will need to be replaced. We'll need you to open the window and show us the arms that move the sash to compare to our inventory. Thank you! 

Quick Learner from Asheville, NC
Oct 28, 2022 4:43 pm
Here are the pictures requested. Thanks!
20221028_162347 20221028_162329
2 user uploaded images
Casey
Casey from SWISCO
Oct 31, 2022 9:53 am
SWISCO
EXPERT

Thanks for getting back to us. Take a look and compare the dimensions shown on the 39-140 and 39-083 product pages to see which option matches your original assembly.

Quick Learner from Asheville, NC
Nov 8, 2022 11:34 pm
Thank you. I think it is the Dual Arm Crank 16". I will place my order. I greatly appreciate your help!
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Products and resources found in this discussion
2-Bar Hinge Set, 10"
2-Bar Hinge Set, 10"
36-048
$17.47
2-Bar Hinge Set, 14"
2-Bar Hinge Set, 14"
36-049
$20.52
Dual Arm Crank, 21-1/2"
Dual Arm Crank, 21-1/2"
39-083
$55.87
Dual Arm Crank, 16"
Dual Arm Crank, 16"
39-140
$53.95
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