Broken Cranks on casement windows.
Home Owner from Colorado
Jun 7, 2024 10:03 pm
Cranks on casement windows just spin around and do not open the windows. The handle doesn't seem to stay attached.
4 user uploaded images
4 Replies
Emily from SWISCO
Jun 10, 2024 2:36 pm
Hey there!
Thanks for reaching out to us. It sounds like your operator is stripped. We'd be happy to help identify it. Can you open the window and show us a clear shot of the arms that move the sash?
Home Owner from Colorado
Jun 10, 2024 4:58 pm
I don't know how to get it open... I don't see how the plate that the arm was attached to comes off the window frame.
Emily from SWISCO
Jun 11, 2024 8:16 am
I'm not sure what metal plate you're referring to, unfortunately. If the window is unlocked, you should be able to slowly push it open. We can also use an identical window as a reference if you have one.