Broken Hook on Milgard Window. Need Replacement.

Home Owner from Seattle

I have a milgard window that has a broken part. The specifications are 11 5/8" channel balance, 9/16" depth and width, "11 9" imprint, non-tilt. The broken hook attaches to the pulley and spring and catches on the window framing when installed. I've attached 5 photos that shows the NOT broken hook still attached to the shoe and 3 photos of the channel balances (one good, one broken).

4 user uploaded images
6 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for contacting us. We can replace this balance, but it will have to be a special order due to its configuration. Thanks to your helpful photos and information, we have everything we need to get started. Can you just tell me how many you need? Once I know that, I'll email you an order link and price quote for the quantity requested.  

Home Owner from Seattle
I only need 1 but can you quote me the cost for 1 vs. 2?
Thanks!
Tom
Tom from SWISCO
SWISCO
Expert

Well, we can only supply 2 at a minimum. I hope that's okay. We usually recommend replacing both at the same time anyway. I will email you a quote right now for that quantity.

Professional from Santa barbara
I need this same balance, same exact dimensions. Can you send me a link to order.
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

I'd be happy to. Can you just tell me how many you wanted to buy? Can you also verify that the stamp reads 11-9? I can't see that in your photos.

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