Swisco,
My sliding glass door lock no longer works. When I turn the lock mechanism the lock doesn't extend out and up. I can put a flat head screwdriver in and pry it out but the next time I try to lock it I need to pry it out again. Can you help me identify the parts in the photos? The distance between the two screws on the inside is approximately 4". I believe it is a Legacy 82-034 Handle set.
Thanks for the help.
Broken Mortise
Quick Learner from Oakdale, PA
Aug 26, 2021 3:26 pm
3 user uploaded images
6 Replies
Quick Learner from Oakdale, PA
Sep 1, 2021 8:54 am
Emily,
The dimension between my mortise screws looks closer to 3-1/4" .. than 3-11/16"? Do you have anything you can recommend?
Thanks for the help.
The dimension between my mortise screws looks closer to 3-1/4" .. than 3-11/16"? Do you have anything you can recommend?
Thanks for the help.
1 user uploaded image
Emily from SWISCO
Sep 1, 2021 9:29 am
I'm afraid we don't carry a mortise lock that has 3-1/4" hole center spacing. Double check your dimensions and make sure your measuring on the installation screw hole centers.
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Quick Learner from Oakdale, PA
Sep 1, 2021 10:05 am
Emily,
I'm sorry I misread the tape measure in the photo. The dimension is 3-11/16" and your recommended part will work. Sorry for the confusion and thanks for the help.
I'm sorry I misread the tape measure in the photo. The dimension is 3-11/16" and your recommended part will work. Sorry for the confusion and thanks for the help.
Emily from SWISCO
Sep 2, 2021 8:43 am
No need to be sorry! I'm glad we were able to help. If you have any future hardware questions, you know where to find us!
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