Broken Piece on window

Home Owner from Kissimmee,FL

Jan 27, 2021 9:34 am

As you can see this part is broken causing it not to connect with the spring loaded part.
Can you help me with this? is there a replacement part.Its like this on both sides
Thanks

1 user uploaded image

2 Replies

Casey from SWISCO

Jan 27, 2021 2:27 pm

Hello,

Based on what I can see in your photo, you might be looking for replacement top sash guides that hole the balances in place. We'd be happy to help but we'd need to see an undamaged guide removed from another window, along with dimensions, to compare to our inventory. Thank you!