Broken Pivot Shoes

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Quick Learner from FL

Jan 19, 2021 11:23 am

Hi. I broke both both pivot shoes on my window. Please sea attached. What parts do I need to replace them? Thank you

4 user uploaded images

4 Replies

Tom from SWISCO

Jan 21, 2021 10:20 am

Hello! I'm very confident you can use our 15-192 to replace your old pivot shoes. Check it out and let me know if you agree.

One thing to note is that the 15-192 is specifically designed for Certainteed brand windows. If that's what you have, then you should be good to go. However another brand called Simonton used a shoe almost identical to the Certainteed version with one small difference: the metal cam had a little notch in it. If you have Simonton windows then you should hold onto your old metal cams juuuust in case. You might need to reuse them. Better safe than sorry.

Quick Learner from FL

Jan 21, 2021 12:12 pm

How can I tell what the manufacturer is? Should their name be somewhere on the window? I did note that the name on the window latches is prism. Anyway, it appears that this will attach to the existing shoes. So, I am ordering a pair of them. Thank you.

Tom from SWISCO

Jan 21, 2021 1:06 pm

You're welcome! There is usually a name somewhere on the window, yes, but not always. It really just depends on circumstance. If you don't know which you have, then hold onto the metal cams just in case. If the 15-192 works without them, great. If you run into issues, though, then you can just reuse the old ones.