Broken SH Balance replacement PN ID help needed

A home owner from Denver, co says:
Hi, I need help on identify the PN of the broken balance.
I think it makes sense to replace the whole balance than fixing the cord. Please advise. Thanks in advance.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Hello, Charles. Please see our S380-28 channel balance. I think this might be what you need.
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