Broken balance shoe

Quick Learner from Rochester, NY
I have 2 broken shoes. I've enclosed pictures of both of the shoes along with the balance. What replacement shoe do I need and also how do I get the shoes out of the window.? Below is the window information on the window sticker.
3062

990866.014.000 1800j single hung
NVR Bldg. Prods - Farmingt 12/12 grill

Any help would be appreciated.
Tim
3 user uploaded images
3 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hi, Tim. Looks like your window uses 15-195B T-lock shoes. You can remove them by twisting them so that they face vertical, which will let them slip out. This video shows the same maneuver, but with a slightly different shoe. Same process. It's a little tougher without a channel attached. You may need a pair of grips.

Quick Learner from Rochester, NY
Ben, Thank you very much. I just ordered the shoes and we will see how it goes.
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