Broken balance shoe

A quick learner from Rochester, NY says:
August 6, 2018
I have 2 broken shoes. I've enclosed pictures of both of the shoes along with the balance. What replacement shoe do I need and also how do I get the shoes out of the window.? Below is the window information on the window sticker.
3062

990866.014.000 1800j single hung
NVR Bldg. Prods - Farmingt 12/12 grill

Any help would be appreciated.
Tim
Profile picture of Tom
Tom from SWISCO responded:
August 9, 2018

Hi, Tim. Looks like your window uses 15-195B T-lock shoes. You can remove them by twisting them so that they face vertical, which will let them slip out. This video shows the same maneuver, but with a slightly different shoe. Same process. It's a little tougher without a channel attached. You may need a pair of grips.
A quick learner from Rochester, NY says:
August 9, 2018
Ben, Thank you very much. I just ordered the shoes and we will see how it goes.
1-1/4" T-Lock Balance Shoe, Open Cam
1-1/4" T-Lock Balance Shoe, Open Cam
15-195B
$1.97
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
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