Broken casement lock

A quick learner from usa says:
My casement window lock broke.
Locking lever (up/down) failed. Windows stamped Sept 17, 2008. Vinyl outside, wood inside.
Do you have a part that can fix this?
User submitted photos of a window operator.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Thank you for contacting us. I'm not sure what this lock is, exactly. Is there any way we can see the handle and lock base fully removed from the window? That would be a huge help. In the meantime, see our 38-205. This may be a match.
Anatomy of a casement window
Anatomy of a casement window
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