Broken coil balance

Question

Hello, I have several broken coil's on my windows.  The channels do not seem to have a notch in them to remove them.  I assume I need to cut a notch in the channels to remove.  Please advise.  Also what info you need so I can order the correct replacement parts?  See attached pic. Thanks

Emily · Accepted Answer

Check out the video we've associated for you on the right side of the page. It'll show you exactly how to remove your coil balance. We'll need to see a picture of your coil balance and pivot shoe out of the window. In addition to this, we will also need to know the thickness and width of your pivot shoe. Thank you!