Broken coil in window balance

Home Owner from San Diego
The left window balance broke. The coil snapped and wound up as you can see. I need your advice on what to get to replace. It appears in my window the coil is directly screwed into the window. No housing for the coil.
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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to look into this for you but we'd need to see photos of your coil housing pivot and springs fully removed from the window. That will help us narrow down your options. We've related a few videos on this page to help you through the process. Thank you! 

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